This Website Privacy Policy (“Policy”) describes the information that Northern Laundry Services, Limited and its subsidiary and affiliate entities (“we,” “our” or “us”) collect through the website (the “Site”), how we use it, how we protect it, and the choices you can make about your information. “Information” means personally identifying information about you unless indicated otherwise. 

This Policy applies when you interact with us through our Site. It does not apply to third-party websites, mobile applications, or services that may link to the Site or be linked from the Site. 

We may make changes to this Policy from time to time. If we do, we will notify you by posting the updated version on the Site.  


We collect information from you directly, automatically from the devices you use to interact with us, and from third parties. We may combine information from the Site with other information we obtain from our business records and other sources. We collect the following types of information in the manner described below.

You may voluntarily provide us with the following information directly:

  • Contact and professional information, including name, email address, mailing address, telephone number, job title, and employer or entity you are associated with. 
  • Demographic information. 
  • Other personal identifying information, including date of birth, full or partial social security number, and other related information as necessary to use the Site and to make requests to us through the Site.
  • Information you provide when you contact or interact with us, such as information regarding shareholder status and donation requests. 
  • Information related to your submission for candidacy for the Northern Laundry Services, Limited Board of Directors.
  • Business record information, including records related to fundraising and charitable contributions. 
  • Any other information you voluntarily provide to us, including your comments and other content in connection with using the Site.  

We may automatically collect information about you, including:

  • Device information, such as IP address, device identifiers, and details about your web browser.
  • Analytical information, including details about your interaction with our Site. 
  • Diagnostic information, including web traffic logs.
  • Your geographic location. 

We use the following means to collect your information automatically:

  • Cookies:  We and partners working on our behalf may use log files, cookies, or other digital tracking technologies to collect information from the device you use to interact with our Site. Cookies are small bits of information that are transferred to and stored in separate files within your computer’s browser. These cookies store information about Site visits, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.  Persistent cookies remain on the visitor’s computer after the browser has been closed. Session cookies exist only during a visitor’s online session and disappear from the visitor’s computer when they close the browser software. You can instruct your browser to stop accepting cookies.  If you do not accept cookies, you may not be able to use all functionality of the Site. 
  • Google Analytics: This website uses Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.  Like many services, Google Analytics uses first-party cookies to track visitor interactions, as in our case where they are used to collect information about how visitors use our Site. We then use the information to compile reports and to help us improve our Site. You can opt out of Google Analytics without affecting how you visit our Site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.
  • We may collect information about your computer, including your operating system, and browser type, for system administration, Site functionality, and to create reports. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
  • The following is a list of additional partners who collect the information described above: Double Click, Google, Google Analytics, Google Tag Manager, YouTube, Google APIs, Google Photos, Google Static. 

Information we collect from other sources:

We may combine information we collect from you on the Site with information we collect from third-party sources, such as:

  • Information from third-party social media sites: We use or link to various third-party social media networking sites such as Facebook, Instagram, LinkedIn, and Twitter. These social networking sites send and receive information to and from the Northern Laundry Services website in accordance with our user agreements with them. Any information we receive through a third-party social networking service may be used as described in this Privacy Policy.  
  • Information about your interaction with the Northern Laundry Services website, or links that we place on third party websites.   
  • We may collect information about you from publicly available sources, such as publicly available court records, or news media outlets. 


We may use the information that we collect for the following purposes:

  • The purposes for which you provided it.
  • Site functionality. To provide you with various services , including to take steps to enter a contract for sale or services, send service communications (including renewal reminders), and conduct general business operations, such as accounting, recordkeeping, and audits.
  • Site improvement. To improve and grow our Site, including to develop new services and understand how our Site is being used, our customer base and trends, and the effectiveness of our marketing.
  • Personalization. To offer you recommendations and tailor the Site to your preferences as well as to process and respond to your inquires (for example, regarding support, employment opportunities, or other requests.)
  • Security. To protect and secure our Site, assets, network, and business operations, and to detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal.
  • Legal compliance. To comply with legal process, such as warrants, subpoenas, court orders, and lawful regulatory or law enforcement request and to comply with applicable legal requirements. 
  • Aggregation: To compile aggregated data for internal and external business purposes. Aggregated data includes information that cannot be used to identify you individually but is compiled and analyzed for website and system administration.
  • As otherwise stated in this Privacy Policy.


We may share information about you with third parties as described below.

  • Third Parties and Service Providers. We may use third parties to perform functions in connection with the Site, such as analytics, web hosting, web design, employment data, social media recruiting, donations and information requests, records changes, or others. We may share information about you that they need to perform their functions and in accordance with our agreements with them.  
  • Subsidiaries and Affiliates. We may share your information with any Northern Laundry Services department or any subsidiary affiliate of the Northern Laundry Services family of companies for purposes consistent with this Privacy Policy.  Any subsidiary or affiliate of ours will be required to maintain that information in accordance with this Privacy Policy. Our website contains links to websites of subsidiaries or affiliates in the Northern Laundry Services family of Companies which, if used, may allow those websites to gather information about you in accordance with their respective privacy policies (which Northern Laundry Services does not control).
  • Government entities/Law enforcement. We may share information when we believe in good faith that we are lawfully authorized or required to do so to respond to lawful subpoenas, warrants, court orders, or other regulatory or law enforcement requests or requirements, or where necessary to protect our property or rights or the safety of our employees, our customers, or other individuals.   
  • Other businesses or entities in the context of a commercial transaction. We may change our ownership or corporate organization. We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financial transaction. 
  • Entities identified in the automatic data collection section of this Policy. 
  • Aggregated Anonymous Information. We may share aggregated anonymous information relating to visitors to and users of the Site with affiliated or unaffiliated third parties. 


While we take reasonable administrative, physical, and technical measures to protect the information you submit through the Site, we cannot guarantee its security. You should use caution when submitting information online and take special care in deciding what information you send to us through the Site. In the event that information you submit via the Site is subject to an incident of unauthorized use or disclosure, we will comply with applicable law regarding incident reporting and notification.


We will retain your personal information for as long as needed to provide and improve the Site and any services we offer. When you contact us, we may keep a record of your communication to help solve any issues that you might be facing. Your information also may be retained for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirement.


This Privacy Policy applies only to the Site. The Site may contain links to other websites to which this Privacy Policy does not apply. The links from the Site do not imply that we endorse or have reviewed these websites. The policies and procedures we describe here do not apply to these websites. We can neither control nor are responsible for the privacy practices or content of these websites. We suggest contacting these websites directly for information on their privacy policies.


You have choices regarding the use of information on the Site.

Changing Your Information. You may request changes to your information, including keeping your information accurate or deleting information we are not required to keep in accordance with applicable law or Company policy, by contacting us at 907-374-9274.  Northern Laundry Services will grant or decline your requests at Northern Laundry Services sole discretion.

Email unsubscribe. If you do not wish to receive email information from us or wish to opt out of future email promotions from us, please contact us. Please note that all email messages you receive from us will include an opt option to opt out of future email communications.

Ad choices. You have options to limit the information that we and our partners collect for online advertising purposes.

  • You may disable cookies in your browser or mobile device using their settings menus. Your mobile device may give you the option to disable advertising functionality. Because we use cookies to support Service functionality, disabling cookies may also disable some elements of our online properties.
  • The following industry organizations offer opt-out choices for companies that participate in them: the Network Advertising Initiative, the Digital Advertising Alliance, and the European Interactive Digital Advertising Initiative.
  • You may use our cookie settings menu.
  • You may contact us directly. 

If you delete cookies, you may also delete your opt-out preferences.


Your browser or device may include “Do Not Track” functionality. At this time, we do not respond to “Do Not Track” signals sent from Web browsers.


We do not knowingly collect personal information from individuals under the age of 18. If you are under the age of 18, please do not submit any personal information through the Site.  If we discover that we have inadvertently collected information from anyone younger than the age of 18, we will delete that information. If you have reason to believe that we may have accidentally received personal information from an individual under age 18, please contact us immediately as described below.


Please also feel free to contact us at 907-374-9274, or if you have any questions about this Privacy Policy.

EFFECTIVE DATE: November 21, 2023